We believe that a good doctor turns the knowledge into practice to deliver the best possible healthcare to the patients. We are committed to providing a full range of quality General Practice services in our Wallsend GP clinic.
We have well-experienced male and female doctors, and staff that can offer you a great experience.
We have well experienced and friendly three reception staff and two nurses who will be attentive to your needs and they will be more than happy to answer any of your questions.
It is the policy of this practice to maintain the security of personal health information with strict confidentiality requirements and is available only to authorised staff.
Your doctor will seek your permission to be included in our reminder system that issue reminder notices offering you preventative health services appropriate to your care.
The test results are not provided over the phone due to privacy reasons, an appointment would be required to discuss results in detail with doctor.
If you are moving and require a copy of the contents of your medical file, a fee of $50 including GST is applicable prior to releasing the records.
If there is an available appointment, an appointment will be allocated with the first available doctor, which may require some waiting.
We are opened five days a week (from 8:30 am to 6 pm) and closed on weekends and public holidays. For non-life-threatening emergencies that fall outside of these times call 13 99 99 for ‘Dial a Home Doctor’ service. For any emergencies that require an instant response please dial 000.
If an emergency is considered to be non-life threatening but considered a priority our staff will attempt to connect you directly to a doctor.
For all other appointments if you are not able to use our online instant booking system, please call us on (02) 4950 2338 and we will make every effort to accommodate your preferred time.
-   General medical consultations
-   Children and newborn health checks
-   Antenatal shared care
-   Sexual health & contraception advice
-   Mental health and care plans
-   Chronic disease management plans
-   Workers’ compensation consultations
-   Minor surgical procedures
-   Travel advise and vaccinations
-   Insurance / Pre-employment medicals
-   Spirometry and Sports medicine
-   Nursing home care
For advice and health care after hours, phone 13 99 99 ‘Dial a Home Doctor’ provides telephone advice to help you to decide what to do, and if you need to see a GP after hours, you will be directed to the nearest clinic or a GP will complete a home visit. .
Our Doctors have are members of through the Royal Australian College of General Practitioners (RACGP), a process that involves special training and professional development
If you are unhappy with any aspect of your care, please discuss it with your doctor or the senior receptionist, or you can fill out a patient feedback form and put it in the feedback box at the reception.
We do not believe that it is in the best interests of your health to issue repeat prescriptions and referrals without seeing you. Please ensure that all your prescriptions and referrals are up-to-date when consulting your doctor.
We are proud to say that currently, we have a 4.5 Star satisfaction rating largely attributed to the quality of service that we offer to our clients not only by the doctors but by all our staff.
You have the right to access your health information, please speak to your doctor or our staff if you need this to happen.